Abuse and Misuse Policy
This Abuse and Misuse Policy complements the Verodus Trading Policy. It extends beyond trading conduct to safeguard the integrity of the Verodus brand, our personnel, and the technical infrastructure of our platform.
Verodus is committed to maintaining a professional environment grounded in mutual respect and operational integrity. While we provide capital and infrastructure, all participants are expected to uphold the highest standards of professional conduct.
This policy defines behaviors that constitute misuse of our services outside the scope of active trading.
(1). Identity Integrity and KYC Compliance
Trust is the foundation of our relationship. Any attempt to obscure identity or circumvent onboarding procedures constitutes a hard breach.
• Identity Fraud: Providing forged, altered, manipulated, or stolen identification documents during the KYC (Know Your Customer) process.
• Proxy Trading & Strawman Accounts: Creating or operating accounts under the name of a relative, friend, or third party to bypass account limits or conceal a previously banned identity.
• Unauthorized Multi-Accounting: Unless expressly permitted under your specific plan, maintaining multiple identities to exploit promotional offers or hedge firm risk across profiles is strictly prohibited.
(2). Financial Misconduct and Refund Fraud
Verodus operates under a transparent and documented payment structure. Any attempt to manipulate payment or payout systems may result in administrative and legal action.
• Chargeback Abuse: Initiating a fraudulent or "friendly fraud" chargeback through a credit card provider or financial institution rather than utilizing Verodus' formal support and dispute channels. Verodus maintains a zero-tolerance policy toward chargebacks. Such action may result in immediate permanent termination and reporting to industry fraud-monitoring databases.
• Payout Manipulation: Attempting to withdraw funds through unauthorized third-party wallets, falsified payment details, or engaging in artificial "churning" activity designed solely to trigger refunds or payouts.
(3). Professional Conduct and Harassment
Our team is dedicated to supporting trader development. Abuse of personnel or systems will not be tolerated.
• Support System Abuse (Spamming): Submitting excessive, repetitive, automated, or frivolous support tickets that disrupt service to other participants.
• Threats and Harassment: Any form of verbal abuse, intimidation, hate speech, coercion, or personal threats directed at Verodus staff through email, chat, social media, or any communication channel.
• Defamation and Reputation Extortion: Publishing demonstrably false claims or threatening reputational harm (e.g., on Trustpilot, X/Twitter, Discord, or similar platforms) to coerce payouts, rule exceptions, or policy reversals following a rule breach.
(4). Cybersecurity and System Misuse
Verodus technology and infrastructure are proprietary assets. Any attempt to compromise system integrity constitutes a contractual breach.
• Reverse Engineering: Attempting to decompile, reverse engineer, scrape, copy, extract, or replicate proprietary dashboard systems, APIs, or infrastructure components.
• VPN and Geo-Spoofing Abuse: Using VPNs, VPS networks, or geo-masking tools specifically to bypass jurisdictional restrictions, disguise coordinated group trading, or conceal restricted activities.
• Platform Stress Testing or Exploitation: Deploying scripts, bots, automated testing tools, or coordinated activity designed to identify vulnerabilities or stress system stability.
(5). Enforcement and Sanctions
Verodus reserves sole and absolute discretion in determining what constitutes abuse or misuse under this policy.
Depending on severity, enforcement actions may include:
• Formal Warning: Issued for minor communication lapses or unintentional technical errors.
• Account Suspension: Temporary freezing of trading privileges and payouts pending compliance review or manual audit.
• Permanent Blacklisting: Immediate termination of all active accounts, forfeiture of profits, and permanent ineligibility for any present or future Verodus services.
(6). Industry Coordination Notice
Verodus participates in an industry-wide information network of proprietary trading firms. A permanent ban resulting from identity fraud, financial misconduct, or systemic abuse may negatively impact your ability to obtain funding from other reputable firms.